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Information collected during a mandate
Information gathered during an investigation is collected on behalf of the client organization, which remains accountable for it. It is used solely for the purposes of the investigation and shared only with the people who need it for the process.
That information is transmitted in encrypted form, stored on dedicated systems whose access is limited to the people assigned to the file, and handled according to the security requirements that apply to the mandate. The complete file is returned to the client organization at the end of the mandate, on the agreed terms.
Any request for access to, or correction of, personal information held in an investigation file must be addressed to the client organization, which answers it under the law that applies to it.